Frequently Asked Questions!
With a fun and diverse shop like ours, there are always a handful of questions one asks. Below are some of the questions we get asked on a regular bases and the answers we give our customers!
Tuxedos
Do you rent or sell tuxedos?
We do both! Our primary focus is to rent out tuxedos and suits, but we now have several options of suits to purchase!
Do you do measurements?
Yes, we gladly do measurements for men if it's for a Jim's Formalwear vendor.
Popcorn
Can we custom order a flavor or color of popcorn?
Yes, you can custom order any flavor you would like and ask for special colors. If they are a combination we do not normally carry or sell, you will have to purchase the entire batch of popcorn rather than just a bag of it. This is a great option for large events like weddings!
My son is going to multiple proms, should I buy a suit or tuxedo to save money?
Teenage boys grow...and grow..and then sometimes grow some more while they are in high school. Even when you think they are done growing, they may grow some more.
If you know your son will use the tuxedo for several proms in one year and wear it to another school, sports, church, or extracurricular functions, then it may be worth your while.
Though with our experiences of parents purchasing suites or tuxedos for their boys while they are in high school, they usually have to purchase another one the following year. So, by the time you purchase a suit and rent the vest and tie they need to match their date's dress, it would be cheaper to rent one each year rather than having to buy a new one each year.
If you feel that purchasing a tuxedo might be the right option for you and your family, please talk to us, we DO HAVE TUXEDO & DRESS SHOE purchasing options!
Why don't you sell your popcorn and supplies online?
Trust us, we would LOVE to sell our popcorn and supplies online; however, we are a SMALL mom and pop shop and after the oil boom went away we have found it hard to find the number of employees we need to sustain an online business. We'd LOVE to offer online purchases but we know we wouldn't be able to give you, our valued customer, the best customer service and attention that you need and deserve.
Do you have cotton candy?
We used to, but NO,
we do not.
Our machine broke a few years ago and we decided to dedicate our time to popcorn, balloons, and tuxedos instead.
Do you do measurements for women?
We are formally trained in male formalwear, but not in women's; therefore, we do not do measurements for women. Sorry!
Novelties
Do you have white elephant gifts?
We have a ton of fun crazy things that would work for white elephant gifts! We even have white elephant gift bags!
General
Are you closing?
We constantly get told that people are saying we are closing our doors soon. This is NOT TRUE!
WE ARE looking ahead to the future and plan on some changes, but we plan to be here ALL OF 2023 for sure!
However, we ARE planning on revamping things so you will see lots of sales and closeout deals, so POP ON IN to save $$$!
Balloons
Do you have balloons?
We do and we have thousands of options to choose from! We have foil and latex balloon options for any occasion. We have even been ordering balloon arches that are popular!
Though our top suppliers are still struggling to get us our latex balloons at times from delayed COVID supplies from overseas. We may be limited but we should have SOMETHING!
Do you rent or sell
helium tanks?
We are not licensed to rent or sell helium tanks, BUT we are sure we can help you with your balloon questions or needs!
Are you hiring?
Currently, we are not in need of any additional workers; however, feel free to drop off or leave a detailed resume with us for future opportunities!
Otherwise, check out Sidney Job Service! .
Do you ship?
We recommend that candied popcorn doesn't get shipped during the summer in high heat otherwise it tends to be hard as a brick when
it arrives.
We try to ship when we can, popcorn or other supplies, but with increased shipping prices and staffing situations, we currently do not ship out but can help assist you ways to save money when mailing these goodies to your friends and family.
Table and Chair Rental?
We DO NOT have table and chair rentals. There have been other businesses in town that have handled that, so we will gladly let them help you with that.
Contact the Sidney Chamber of Commerce for an updated list of people who can help you.
I bought balloons online, can you fill them for me?
We have been having troubles getting helium from our supplier. Until we can get a reliable source we are no longer accepting outside balloons. We have plenty of options in our store to offer you.
I have latex allergies, do you have any balloon options for me?
Absolutely! We are becoming more aware of the severe allergies to latex that people have and we carry affordable foil balloon options that can make some fun and SAFE bouquet options for you.
I don't want to order balloons online, can I order specific balloons for my event from you?
Normally, yes, we can order balloons to meet your needs. We need 12 weeks or more before your event to coordinate with our companies to make sure that we can get what you need and have them arrive on time. HOWEVER, since 2020, with supply and demand, we may order items and they may not come in. We have currently stopped custom orders because of ordering issues with all companies. We are SO SORRY!!!
If you have a creative idea or unique theme, please, come talk to us so we can help you! We can even help build and create sculptures for events too!
Do you do custom orders on tableware or balloon sculptures?
We CAN!!! Those who order tuxedos with us get a discount on tableware and supplies. If you're wanting balloon sculptures for any event we are trained in a variety of sculpting techniques.
Here is our event ordering policy:
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14-21 days or more are needed for custom orders.
(Balloons, Popcorn, Tuxedos, and etc.)
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3 Months are needed for tableware orders since 2020. Unfortunately, companies are taking longer to get orders in, so to make sure we are putting in an order, and you'll get it in time, we need to start early on your tableware needs.
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100% payment must be paid before orders can be placed!
Covers the cost of supplies, shipping, and payroll.
Ensures employee availability on our Event Calendar.
Custom orders on products are non-refundable.
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Order forms must be filled out and confirmed by staff and customers to make the order official.
Give us a call to discuss options or prices!!!!